Terms of service

Terms of Service

Overview

Welcome to Auricelia. The terms “we”, “us”, and “our” refer to Auricelia.

Auricelia operates this website and online store, including all related information, content, tools, products, and services (collectively referred to as the “Services”) to provide customers with a secure and curated shopping experience.

Our store is powered by Shopify, which allows us to offer our products and services online.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, please do not use our website or Services.

1. Eligibility and Accounts

By using our Services, you confirm that:

You are at least the age of majority in your province or country.
Any information you provide is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account information.

You may not transfer, sell, or assign your account to another person.

2. Products and Services

We strive to display our products as accurately as possible. However:

Product colors may appear differently depending on your screen or device.
Product descriptions and prices may change without notice.
We reserve the right to discontinue any product at any time.

3. Orders

When you place an order, you are making an offer to purchase a product.

We reserve the right to:

Accept or decline any order
Limit quantities per person or region
Cancel orders if necessary

Orders are considered accepted only after payment is processed and confirmation is sent.

For return or exchange details, please review our Refund Policy.

4. Pricing and Billing

All prices listed on our website are subject to change without notice.

Unless otherwise stated, prices do not include:

Shipping costs
Taxes
Customs or import duties

You agree to provide accurate billing and payment information for all purchases.

5. Shipping and Delivery

Delivery times are estimates only and may vary depending on:

Shipping carriers
Customs clearance
Weather or other circumstances beyond our control

Once the order is shipped, the risk of loss transfers to the customer.

6. Intellectual Property

All content on this website including:

Logos
Images
Text
Graphics
Product descriptions

is the property of Auricelia or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, or exploit any part of the Services without written permission.

7. Third-Party Tools and Links

Our Services may include links or tools provided by third parties.

We are not responsible for the content, accuracy, or policies of third-party websites.

Accessing third-party websites is done at your own risk.

8. Relationship with Shopify

Our store operates using the platform provided by Shopify.

However, all purchases made on this website are transactions directly between you and Auricelia. Shopify is not responsible for product issues, delivery problems, or disputes related to purchases.

9. Privacy

Your personal information is handled according to our Privacy Policy.

Because our website is hosted by Shopify, some information may also be processed according to Shopify’s privacy practices.

10. Errors and Inaccuracies

Occasionally there may be typographical errors or inaccuracies related to:

Product descriptions
Pricing
Promotions
Availability

We reserve the right to correct any errors and update information at any time without prior notice.

11. Prohibited Uses

You agree not to use the Services for:

Illegal activities
Violating intellectual property rights
Harassment or abuse
Fraudulent or misleading behavior
Distributing malicious software

Violation of these rules may result in termination of access.

12. Termination

We reserve the right to suspend or terminate your access to our Services at any time if you violate these Terms.

13. Disclaimer of Warranties

All products and services are provided “as is” and “as available” without warranties of any kind, unless required by applicable law.

14. Limitation of Liability

To the fullest extent permitted by law, Auricelia and its partners shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our Services or products.